I have a GE cafe fridge. Freezer was not cold enough and fridge was cool.
The problem; There are two fans in the freezer compartment behind the rear wall, the black fan on the left runs cold air to the freezer box and the fan that’s white in the centre cools the refrigerator. The white fan in the centre was turning very slowly or would not turn on at all until I touched it with my finger to activate it, this fan was the problem.
The fix; In the freezer drawer compartment I had to remove it’s shelving and remove the rear plastic part at the back, there was a small cover in the middle and then the whole rear wall, just a few screws. You sort of have to bend the rear part to get the right side out first. After you pull the right side out a little you have to reach in and unplug the wiring harness from that centre fan after that you can remove the whole panel put it on your countertop remove the screws that will let the fan come off the metal brackets and then you can also pull the white fan off the little shaft from the fan motor and then look at the motor for the part number and with that part number go on Google or Amazon and search it, I got my fan from Amazon for about $100 and install it myself. Also you are laying/sitting down Between pulled out drawer in the freezer while doing this.