I have a Siemens machine and whilst spinning, bangs on the front of the machine. I read the posts and decided to change the shocks myself. I discovered the drum has to come out and be split to remove the top part of the shocks that are fixed to the drum. shocks square type. I bought new shocks cheaply the parts store guy told me No Need to take out the drum….just unbolt the bottom of the shocks….then release the tiny little tab at the bottom of the shock and pull out the bottom part of the shock out from the top half which is left in situ. Then pull apart the new shock in the same fashion and the insert the new bottom half in the Old top half which is still attached to the drum…Wallah…..works perfect and saves a !&&* of a lot of time. Now do the other side. Inside these square shocks there are 2 sticky pads that cause a sticky abrasion which has a damping affect in spin. The pads wear out allowing the drum to float all over the place …Job Done and simple to do. No Need to remove front, Back, drum etc.