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crwdns2934243:0crwdne2934243:0 Arielle Sampson

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-Hi @lambkahla ,
+Hi @lambkahla,
+
+If your Dyson v6 Absolute vacuum cleaner turns off unexpectedly during use or no longer turns on, see the [https://www.ifixit.com/Wiki/Dyson_v6_Absolute_Won%E2%80%99t_Turn_On?revisionid=HEAD|Dyson v6 Absolute Turns Off Unexpectedly or Won’t Turn On problem page] for possible causes and solutions.
How old is the vacuum cleaner?
Dyson battery packs usually have a life span of 3-4 years.
It may be that the batteries are failing to hold their charge and need to be replaced. Even rechargeable batteries have a life span.
Here’s a link to a [https://www.youtube.com/watch?v=EglYMTzzqjs|video] that shows how to remove /replace the battery pack in a Dyson V6 Animal.
Replacement battery packs are available online. Just search for ''Dyson V6 Animal battery pack'' to get results for suppliers of the part.

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crwdns2934241:0crwdne2934241:0 jayeff

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Hi @lambkahla ,

How old is the vacuum cleaner?

Dyson battery packs usually have a life span of 3-4 years.

It may be that the batteries are failing to hold their charge and need to be replaced. Even rechargeable batteries have a life span.

Here’s a link to a [https://www.youtube.com/watch?v=EglYMTzzqjs|video] that shows how to remove /replace the battery pack in a Dyson V6 Animal.

Replacement battery packs are available online. Just search for ''Dyson V6 Animal battery pack'' to get results for suppliers of the part.

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