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Make sure you are running the most current OS update on your phone. If not running the most current OS upgrade your OS and try adjusting the timeout. Report back after doing all of this!

[https://www.samsung.com/uk/support/mobile-devices/how-do-i-check-for-operating-system-updates-on-my-samsung-galaxy-device/|Upgrading the OS on a Samsung Galaxy A7]

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open