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crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @jigaro
According to the [https://www.manualslib.com/manual/842455/Sony-Hdr-Cx500.html?page=9|HDR CX500 service manual] an E61:10 error message indicates that the zoom lens cannot be initialized. I realize that this is not your model, but hopefully it is a close enough model for the codes to mean the same thing. (I couldn’t find a service manual for your model)
The manual doesn’t describe how to disassemble the camera to gain access to the motherboard so perhaps this link to the ifixit [guide|87910] guide (again not your model, apologies) hopefully will be a close enough model to be of some help if you wish to disassemble the camera to check the circuit as described in the link above.
+
+This is assuming the CX500 series cameras are very similar in circuit operation that is.

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crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @jigaro

According to the [https://www.manualslib.com/manual/842455/Sony-Hdr-Cx500.html?page=9|HDR CX500 service manual] an E61:10 error message indicates that the zoom lens cannot be initialized. I realize that this is not your model, but hopefully it is a close enough model for the codes to mean the same thing. (I couldn’t find a service manual for your model)

The manual doesn’t describe how to disassemble the camera to gain access to the motherboard so perhaps this link to the ifixit [guide|87910] guide (again not your model, apologies) hopefully will be a close enough model to be of some help if you wish to disassemble the camera to check the circuit as described in the link above.

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