crwdns2934241:0crwdne2934241:0 Yamile

crwdns2934249:0crwdne2934249:0:

Did he backup to iTunes or iCloud before installing the update? If yes, then he should able to restore contacts from the backup. If not, then there are various data recovery tools that can help him get his lost data back. [br]

[br]

The best way to install an iOS update is via iTunes. Check this thread ++Update your iPhone, iPad, or iPod touch - Apple Support++

crwdns2915684:0crwdne2915684:0:

open