So, I didn't have my HTC desire 610 for long. I was watching videos online. Then, I accidentally selected one by looking through more. After letting go of the video I pressed,it stayed in a dark shade of white, like it was still selected. I tried to shut it down, but the option was on the screen, and so was the home button, restart button ect. So, I took out the phone battery, and turned it back on. It wouldn't let me select anything, but the volume and power button worked normally. (Changing volume, turning off/on, ect.) I've tried all of the options I can, including the menu you select with your volume and power button. I just want to try to figure it out. The solutions I have found on multiple applications and websites including this one, have been ineffective. " :’(