crwdns2934241:0crwdne2934241:0 Stephanie Lindberg

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Power off the device. And then hold down the '''Volume – and the Power button''' at the same time until the large android shows up in the center of the screen. You will then be able to use the Volume – sign to go down the menu to choose “Wipe data/Factory reset”. Once you have done that use the Volume + sign to go back up the menu and choose “Reboot system now”. Hope that helps!

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open