Steve, it's to late at night and I've been working a whole lot today, so I am to lazy to go through all the steps. But on the bright side, I posted the complete Level 1 through 4 on my fileserver. So do feel free to download it. [http://www.keepandshare.com/doc/2764497/nokia-e72-rm-529-rm-530-sm-l1l2v1-0-pdf-april-23-2011-5-14-am-1-6-meg?da=y|Part 1 here] and [http://www.keepandshare.com/doc/2764498/nokia-e72-rm-529-rm-530-rm-584-l34-pdf-april-23-2011-5-14-am-39-8-meg?da=y|part 2 is here] The service manual will tell you exactly how to repair your phone and so much more...:-) Good Luck.