As it is “''brand new”,'' I suggest that you follow the directions in the [https://theoontz.com/pages/warranty|manufacturer’s warranty statement] and make a claim for a warranty repair or replacement.
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As it is “''brand new”,'' and that you’ve tried different audio sources and cables, I suggest that you follow the directions in the [https://theoontz.com/pages/warranty|manufacturer’s warranty statement] and make a claim for a warranty repair or replacement.
You may have to be quick as it appears that they only offer a 90 day warranty.
Hi @kylepoh,
As it is “''brand new”,'' I suggest that you follow the directions in the [https://theoontz.com/pages/warranty|manufacturer’s warranty statement] and make a claim for a warranty repair or replacement.
You may have to be quick as it appears that they only offer a 90 day warranty.