crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @meliodas ,
What is the make and model number of the device in question?
Presumably you cleaned the RAM slots with the power disconnected from the device?
-How did you clean the RAM slots? With a electronic contact cleaner spray and then letting it fully dry or what? (although RAM slots usually don't need cleaning if the module is working OK)
+Did you clean the RAM slots? If so was it with an electronic contact cleaner spray? (although RAM slot usually don't need cleaning if the module is working OK)
Have you checked the slot, using a strong light and a magnifying glass, to ensure that you haven't damaged any of the connectors? (Do this with the power disconnected).
Check around the RAM slot in question that you haven't accidentally removed any components from the systemboard due to “cleaning”.
If you can't see anything obvious then perhaps you may have damaged a component somehow:
either electrically if the power wasn't removed during cleaning. If it is a laptop then there is power still on the systemboard as long as the battery is installed. It doesn’t have to be switched on for this,
or mechanically by the cleaning action.

crwdns2915684:0crwdne2915684:0:

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crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @meliodas ,
What is the make and model number of the device in question?
Presumably you cleaned the RAM slots with the power disconnected from the device?
How did you clean the RAM slots? With a electronic contact cleaner spray and then letting it fully dry or what? (although RAM slots usually don't need cleaning if the module is working OK)
Have you checked the slot, using a strong light and a magnifying glass, to ensure that you haven't damaged any of the connectors? (Do this with the power disconnected).
Check around the RAM slot in question that you haven't accidentally removed any components from the systemboard due to “cleaning”.
-If you can't see anything obvious then perhaps you may have damaged a component somehow, either electrically (if the power wasn't removed during cleaning, if it is a laptop then there is power still on the systemboard as long as the battery is installed. It doesn’t have to be switched on for this, or if it was restored and the slot was still damp or had debris in it) or mechanically by the cleaning action.
+If you can't see anything obvious then perhaps you may have damaged a component somehow:
+
+either electrically if the power wasn't removed during cleaning. If it is a laptop then there is power still on the systemboard as long as the battery is installed. It doesn’t have to be switched on for this,
+
+or mechanically by the cleaning action.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @meliodas ,
What is the make and model number of the device in question?
Presumably you cleaned the RAM slots with the power disconnected from the device?
How did you clean the RAM slots? With a electronic contact cleaner spray and then letting it fully dry or what? (although RAM slots usually don't need cleaning if the module is working OK)
Have you checked the slot, using a strong light and a magnifying glass, to ensure that you haven't damaged any of the connectors? (Do this with the power disconnected).
Check around the RAM slot in question that you haven't accidentally removed any components from the systemboard due to “cleaning”.
-If you can't see anything obvious then perhaps you may have damaged a component somehow, either electrically (if the power wasn't removed during cleaning or if it was restored and the slot was still damp or had debris in it) or mechanically by the cleaning action.
+If you can't see anything obvious then perhaps you may have damaged a component somehow, either electrically (if the power wasn't removed during cleaning, if it is a laptop then there is power still on the systemboard as long as the battery is installed. It doesn’t have to be switched on for this, or if it was restored and the slot was still damp or had debris in it) or mechanically by the cleaning action.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @meliodas ,

What is the make and model number of the device in question?

Presumably you cleaned the RAM slots with the power disconnected from the device?

How did you clean the RAM slots? With a electronic contact cleaner spray and then letting it fully dry or what? (although RAM slots usually don't need cleaning if the module is working OK)

Have you checked the slot, using a strong light and a magnifying glass, to ensure that you haven't damaged any of the connectors? (Do this with the power disconnected).

Check around the RAM slot in question that you haven't accidentally removed any components from the systemboard due to “cleaning”.

If you can't see anything obvious then perhaps you may have damaged a component somehow, either electrically (if the power wasn't removed during cleaning or if it was restored and the slot was still damp or had debris in it) or mechanically by the cleaning action.

crwdns2915684:0crwdne2915684:0:

open