Is it a top load with no dial? Cabrio? If so turn it on and unplug and wait till it goes dead “ youll be impressed how long” and then wait three minutes, take a screw driver and touch the two flat leads on the plug in together “unplugged of course” then plug it in with the lid down, open the lid for sec or two then close it, used three buttons as like 1,2,3. Press 1,then 2 then 3 in normal sorta motion three times in a row, if it has a dial and the sensing, wash done spin lights under the knob, turn it a few times left, “all the way around”then right. Right. Right. Left. Right. Not to fast not to slow, every fail try, spin left few times again.