crwdns2934241:0crwdne2934241:0 Majesty

crwdns2934249:0crwdne2934249:0:

Most likely they are damaged.  I experienced a similar situation after wearing these headphones in the rain for a short period of time.  Most likely the contacts are corroded and there's no simple fix.  You cannot open the remote without basically breaking them.  Your best best is to return them if you can or replace.

crwdns2915684:0crwdne2915684:0:

open