Hi the only way to get past the lock screen is to reset the device back to factory in the recovery menu of the device. You should try to power it off then hold the down button and power button this should take you into recovery. From there you should scroll with the volume buttons and wipe/ factory data reset the device then reboot.
Hi the only way to get past the lock screen is to reset the device back to factory in the recovery menu of the device. You should try to power it off then hold the down button and power button this should take you into recovery. From there you should scroll with the volume buttons and wipe/ factory data reset the device then reboot.
Hi the only way to get past the lock screen is to reset the device back to factory in the recovery menu of the device. You should try to power it off then hold the down button and power button this should take you into recovery. From there you should scroll with the volume buttons and wipe/ factory data reset the device then reboot.