Good Morning Guys.
Can someone send me a email like you sent to SkullCandy Warranty?
because i sent 3 times and they reply always with that samples messages.
"Sorry to hear that you are having problems with your Skullcandy product, but keep reading to learn how you can take advantage of our warranty program!
Our warranty is valid for 24 months from date of purchase and only covers manufacturing defects. We need a receipt (or copy of your bank/CC statement) as proof of purchase.
Please go to http://www.skullcandy.co.uk/customer-service/warranty-information/warranty-information.html to find out how to participate in our warranty program.
We don’t repair our headphones, but we replace them for valid warranty claims.
If your headphones have a detachable cable, you can try a replacement cable first to check if the cable is the problem. The replacement cable for your headphones is also covered by the 24 months warranty! Just send us a scan of the proof of purchase (receipt or bank/credit card statement), the model of your headphone, your full postal address and a phone number, and we will send a free replacement cable your way!
If your headphones have been purchased more than 2 years ago or if you don’t have proof of purchase anymore, you can purchase a new replacement cable from our shop (http://www.skullcandy.co.uk/shop/accessories-2/).
Let us know if there is anything else that we can help with!
Rock on!
Yours,
Yyzzy
Skullcandy Customer Experience
#STAYLOUD"""""
END.
THANKS GUYS ;)