crwdns2934241:0crwdne2934241:0 Jack

crwdns2934249:0crwdne2934249:0:

Could I ask what version of windows was on the laptop before your issue?

and there should be a long code with the windows logo on it, if you can see

what version of windows that code is for, it may be different than the version

you had.

crwdns2915684:0crwdne2915684:0:

open