crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @ullis ,

By " tried everything" does that include a power refresh?

If not try the following:

1. Remove the batteries from the device.

2. Press and hold the power button on the label maker for about 10 seconds to remove any residual power left  in the device.

3. Reinsert the batteries and turn on the device to check if this has resolved the problem.

crwdns2915684:0crwdne2915684:0:

open