Do you get a quick BSOD (Blue Screen of Death) before it shuts down and then does it reboot automatically?
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If so here's a [https://www.tenforums.com/tutorials/69012-enable-disable-bsod-automatic-restart-windows-10-a.html|link] that shows how to disable the feature so that you can view any error messages associated with the BSOD
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If so here's a [https://www.tenforums.com/tutorials/69012-enable-disable-bsod-automatic-restart-windows-10-a.html|link] that shows how to disable the feature so that you can view any error messages associated with the BSOD. (if there are any)
Try starting the laptop in [https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10|safe mode] and see if it stays on OK. If it does then there is either a driver problem or perhaps a "startup" program problem.
Check Task Manager (right click on taskbar, select Task Manager > Startup) to see what programs are run on startup). Disable them one at a time to see if one of them is the cause of the problem.
Check Event Viewer to see if there are any Critical, Error or Warning events at the time of shutdown, which might help to identify the problem. (Right click on Windows Start button, left side of taskbar and click on Event Viewer link)
Hi,
Do you get a quick BSOD (Blue Screen of Death) before it shuts down and then does it reboot automatically?
If so here's a [https://www.tenforums.com/tutorials/69012-enable-disable-bsod-automatic-restart-windows-10-a.html|link] that shows how to disable the feature so that you can view any error messages associated with the BSOD
Try starting the laptop in [https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10|safe mode] and see if it stays on OK. If it does then there is either a driver problem or perhaps a "startup" program problem.
Check Task Manager (right click on taskbar, select Task Manager > Startup) to see what programs are run on startup). Disable them one at a time to see if one of them is the cause of the problem.
Check Event Viewer to see if there are any Critical, Error or Warning events at the time of shutdown, which might help to identify the problem. (Right click on Windows Start button, left side of taskbar and click on Event Viewer link)