crwdns2934241:0crwdne2934241:0 emnojacob

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I have similar problems with my phone vivo y69. No sounds and wen i received a phone call from any one we don't understand each other because of the speaker of my phone is not working. Any suggestions from others how to solve this? I tried to look up my settings of my phone go to sound and volume of my speaker damnnnn i tried so many times but nothings happened..

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open