1) battery is empty of charge and expect it to be bad battery issue because many of you observed battery having charge of 30% or 50% or like that and even then showing charging 1% or 5% etc. So use original charger to charge or replace battery
2) try to boost battery with boosting machine or tool for sometime.
3)check for charging connector specially if you are getting blue display or some light on display. It was happened with me that i broke nfc while changing display then battery was not charging but showing only charging for few second. So my technician who was fool replace charging port and even then no solution then another technician jumper it any way to make charging on going but still no luck. MAIN THING IS NFC IN MOTO X PLAY. Nfc charge the battery and that is why located on battery instead other places. Then replacing with nfc battery supportive, display was showing and battery percentage was also increasing and all back to track nearby.
4) last try to software (blind flashing) or take risk to pull out plates on board to make resistor dry.
5) clean all connector both display and charging , etc. With sime good mobile pcb or EC cleaner.