mine does this every single time my phone goes dead or it freezes and I have to restart. It also does this after being frozen. there is not one thing that needs to be updated or changed when I do have to reset it. the gears seem to stay on my screen for a !&&* of a lot longer than 5 mins....I don't understand why it does this and its been only doing it for about 2 or 3 weeks and I've had the phone for about a year now. its so frustrating I want to throw it...but I won't!