crwdns2934241:0crwdne2934241:0 LUIS ALBERTO MUNGUIA GALLARZA

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Since the third party guy installed a new windows OS, it will not be the OEM INE meaning that al the preinatalled apps won't be available. You will need the original OS that most likely will be on the Asus page. You might need a USB to reinstall it. Hope this información helps.

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open