crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @sevenofnine ,
Have you tried another disc, in case this one is scratched or faulty?
If you have and it still doesn't recognize the disc try cleaning the laser lens in the player.
Here is a link to the ifixit [guide|24774] guide, which will help gain access to the laser lens.
-There are videos online that show how to clean a DVD player (or laptop dvd drive- same principle) laser lens using Isopropyl Alcohol 90%+ (available at most pharmacies) and a Q-Tip.
+There are videos online that show how to clean a DVD player (or laptop dvd drive- same principle) laser lens using Isopropyl Alcohol 99%+ (available at electronics parts stores) and a Q-Tip.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @sevenofnine ,

Have you tried another disc, in case this one is scratched or faulty?

If you have and it still doesn't recognize the disc try cleaning the laser lens in the player.

Here is a link to the ifixit [guide|24774] guide, which will help gain access to the laser lens.

There are videos online that show how to clean a DVD player (or laptop dvd drive- same principle) laser lens using Isopropyl Alcohol 90%+ (available at most pharmacies) and a Q-Tip.

crwdns2915684:0crwdne2915684:0:

open