crwdns2934241:0crwdne2934241:0 Duku jesse

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Why won't my Wi-Fi and hotspot turn on

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I have a Samsung j32a at&t model. When I turn on my wifi. It just greys out and keep showing turning on but won't turn on. My hotspot won't also turn on. I tried factory reset but didn't work.. Any help??

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Samsung Galaxy J3V

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open