My laptop was being very slow, to the point where i simply couldn't open two applications at once. I decided to factory Reset the whole thing, i've done this previously on other laptops so i didn't see the problem. After the reset i closed down the laptop and left it for a few weeks. I tried to go on the laptop in question yesterday and it is not accepting the password (I haven't changed the password and i am certain of what it is). The password hint has also changed, it is missing letters and words. I have tried to create a password reset disk using another computer and this has still not worked, it throws up errors when i try to reset my password. I am totally lost on what to do. The F8 and F9 button seem not to work or respond and I feel like i have tried everything obvious. There is no way of getting into the laptop but it looks totally fine.
My laptop was being very slow, to the point where i simply couldn't open two applications at once. I decided to factory Reset the whole thing, i've done this previously on other laptops so i didn't see the problem. After the reset i closed down the laptop and left it for a few weeks. I tried to go on the laptop in question yesterday and it is not accepting the password (I haven't changed the password and i am certain of what it is). The password hint has also changed, it is missing letters and words. I have tried to create a password reset disk using another computer and this has still not worked, it throws up errors when i try to reset my password. I am totally lost on what to do. The F8 and F9 button seem not to work or respond and I feel like i have tried everything obvious. There is no way of getting into the laptop but it looks totally fine.
My laptop was being very slow, to the point where i simply couldn't open two applications at once. I decided to factory Reset the whole thing, i've done this previously on other laptops so i didn't see the problem. After the reset i closed down the laptop and left it for a few weeks. I tried to go on the laptop in question yesterday and it is not accepting the password (I haven't changed the password and i am certain of what it is). The password hint has also changed, it is missing letters and words. I have tried to create a password reset disk using another computer and this has still not worked, it throws up errors when i try to reset my password. I am totally lost on what to do. The F8 and F9 button seem not to work or respond and I feel like i have tried everything obvious. There is no way of getting into the laptop but it looks totally fine.