crwdns2934241:0crwdne2934241:0 Kody Dahlke

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Hello Karen! If the laptop shows no signs of powering up when plugged in, there may be a problem with the power adapter or the battery. If it is the power adapter, then plugging in a compatible charger will help the laptop power up. If it is the battery, then a new charger won't work and you should look into getting a new battery pack for your laptop.

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