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crwdns2934241:0crwdne2934241:0 Emily Traina

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Hi Karen! The first thing you should do is make sure your laptop is not sitting on a bed or similar surface as this can block the airflow of the fan and cause your laptop to overheat.  If your laptop still feels hot on a cool, hard surface like a desk or table, the fan might be either dusty or broken. You can try to clean the fan; however, if you are still dealing with issues, you may need a replacement fan.

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