Go to the Brother website, there appears to be a firmware upgrade for this machine.
Also if you are trying to install this on a Windows 10 computer:
''Windows 10 Compatibility
If you upgrade from Windows 7 or Windows 8.1 to Windows 10, some features of the installed drivers and software may not work correctly. Please uninstall all drivers and software in Windows 7 or Windows 8.1 before upgrading to Windows 10.
''