Try to get into the Windows Recovery Environment menus area.
-
To do this start the laptop and then once it has started to boot, force shutdown the laptop by holding the power button until it shutsdown.
+
To do this start the laptop and then once it has started to boot, force shutdown the laptop by holding the power button until it shuts down.
-
Do this 3 times i.e. Start > boot force > shutdown > start > boot > force shutdown. etc
+
Do this 3 times i.e. Start > boot > force shutdown > start > boot > force shutdown. etc
On the 3rd attempt it should boot into the WRE.
Once you have booted into the Windows Recovery Environment menus select ''Troubleshooting > Advanced > Startup repair'' and follow the prompts.
'''DO NOT''' select ''Reset this PC'' as this will reinstall Win 10 and ''erase'' all your data.
If this doesn't work try booting from a Win 10 USB recovery drive.
If you haven't got one, you can create one from any known working Win 10 computer. All you need is a 8GB USB flashdrive and 40-60 minutes of time.
In the host computer Go to ''Control panel > Recovery'' and find the link "create a USB recovery drive".
Once you have the recovery drive, insert it into the laptop and then start the laptop and alter the boot option to boot from USB first. Restart the laptop and if it doesn't boot from the USB go into BIOS and enable ''USB legacy'' or ''CSM'' (I don't know your laptop but one or the other option should be there).
Once you have booted into the Windows Recovery Environment menus select ''Troubleshooting > Advanced > Startup repair'' and follow the prompts.
'''DO NOT''' select ''Reset this PC'' as this will reinstall Win 10 and ''erase'' all your data.
Try to get into the Windows recovery Environment menus area.
-
To do this start the laptop and then once it has started to boot, force shutdown the laptop by holding the power button untiol it shutsdown.
-
Do this 3 times i.e. Start > boot force shutdown start boot force shutdown. etc
+
+
Try to get into the Windows Recovery Environment menus area.
+
+
To do this start the laptop and then once it has started to boot, force shutdown the laptop by holding the power button until it shutsdown.
+
+
Do this 3 times i.e. Start > boot force > shutdown > start > boot > force shutdown. etc
+
On the 3rd attempt it should boot into the WRE.
+
Once you have booted into the Windows Recovery Environment menus select ''Troubleshooting > Advanced > Startup repair'' and follow the prompts.
'''DO NOT''' select ''Reset this PC'' as this will reinstall Win 10 and ''erase'' all your data.
+
If this doesn't work try booting from a Win 10 USB recovery drive.
If you haven't got one, you can create one from any known working Win 10 computer. All you need is a 8GB USB flashdrive and 40-60 minutes of time.
In the host computer Go to ''Control panel > Recovery'' and find the link "create a USB recovery drive".
Once you have the recovery drive, insert it into the laptop and then start the laptop and alter the boot option to boot from USB first. Restart the laptop and if it doesn't boot from the USB go into BIOS and enable ''USB legacy'' or ''CSM'' (I don't know your laptop but one or the other option should be there).
Once you have booted into the Windows Recovery Environment menus select ''Troubleshooting > Advanced > Startup repair'' and follow the prompts.
'''DO NOT''' select ''Reset this PC'' as this will reinstall Win 10 and ''erase'' all your data.
Try to get into the Windows recovery Environment menus area.
+
To do this start the laptop and then once it has started to boot, force shutdown the laptop by holding the power button untiol it shutsdown.
+
Do this 3 times i.e. Start > boot force shutdown start boot force shutdown. etc
+
On the 3rd attempt it should boot into the WRE.
+
Once you have booted into the Windows Recovery Environment menus select ''Troubleshooting > Advanced > Startup repair'' and follow the prompts.
-
Try boot from a Win 10 USB recovery drive.
+
'''DO NOT''' select ''Reset this PC'' as this will reinstall Win 10 and ''erase'' all your data.
+
If this doesn't work try booting from a Win 10 USB recovery drive.
If you haven't got one, you can create one from any known working Win 10 computer. All you need is a 8GB USB flashdrive and 40-60 minutes of time.
In the host computer Go to ''Control panel > Recovery'' and find the link "create a USB recovery drive".
Once you have the recovery drive, insert it into the laptop and then start the laptop and alter the boot option to boot from USB first. Restart the laptop and if it doesn't boot from the USB go into BIOS and enable ''USB legacy'' or ''CSM'' (I don't know your laptop but one or the other option should be there).
Once you have booted into the Windows Recovery Environment menus select ''Troubleshooting > Advanced > Startup repair'' and follow the prompts.
'''DO NOT''' select ''Reset this PC'' as this will reinstall Win 10 and ''erase'' all your data.
Hi @janderl ,
Try boot from a Win 10 USB recovery drive.
If you haven't got one, you can create one from any known working Win 10 computer. All you need is a 8GB USB flashdrive and 40-60 minutes of time.
In the host computer Go to ''Control panel > Recovery'' and find the link "create a USB recovery drive".
Once you have the recovery drive, insert it into the laptop and then start the laptop and alter the boot option to boot from USB first. Restart the laptop and if it doesn't boot from the USB go into BIOS and enable ''USB legacy'' or ''CSM'' (I don't know your laptop but one or the other option should be there).
Once you have booted into the Windows Recovery Environment menus select ''Troubleshooting > Advanced > Startup repair'' and follow the prompts.
'''DO NOT''' select ''Reset this PC'' as this will reinstall Win 10 and ''erase'' all your data.