jdidesiderio you'll have to reset your tablet.
* Make sure that the tablet is totally powered off. Press & hold both the UP and DOWN volume buttons at the same time.
* Press and hold the power button until the tablet buttons light up. It will take a minute to happen, but when they do immediately let go of the power button ONLY. Keep holding down both the UP and DOWN volume buttons. You only have a second to do this before the tablet will continue boot up as normal. If that happens start with step 1 again.
* After a few seconds of holding down both volume keys the screen will show the Vizio logo. Then the logo will change to a TRIANGLE with an exclamation mark.
* Now let go of the volume buttons.
* Tap the home button to pop up the boot recovery menu. Follow the instructions to reset your tablet. Pressing the up/down volume buttons allow you to scroll up and down the list. A quick press on the power button will accept your selection.
* Wait for the tablet to come up.