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crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @dragonixa ,
What is the OS in the computer? Do you mean Win 8 or Win 8.1?
What program are you trying to view the videos in?
+If you are using Windows media Player 12 mpeg-4 will not work. This format is what the videos from your camera use.
Download, install and then try using a [https://www.videolan.org/vlc/download-windows.html|3rd party media player] and see if this resolves the problem

crwdns2915684:0crwdne2915684:0:

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crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @dragonixa ,
What is the OS in the computer? Do you mean Win 8 or Win 8.1?
What program are you trying to view the videos in?
-Try using a [https://www.videolan.org/vlc/download-windows.html|3rd party media player] and see if this resolves the problem
+Download, install and then try using a [https://www.videolan.org/vlc/download-windows.html|3rd party media player] and see if this resolves the problem

crwdns2915684:0crwdne2915684:0:

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crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @dragonixa ,

What is the OS in the computer? Do you mean Win 8 or Win 8.1?

What program are you trying to view the videos in?

Try using a [https://www.videolan.org/vlc/download-windows.html|3rd party media player] and see if this resolves the problem

crwdns2915684:0crwdne2915684:0:

open