crwdns2934241:0crwdne2934241:0 Brienne Hollis

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Hold both volume up and down buttons together with the power button for about 15 secones, until you see the presitige logo.   Pick the option: wipe data/factory reset and then select yes. When it states : wipe data complete,  go back to top and choose reboot system.  Navigate using volume up down buttons and select with the power.

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open