The cloud2's come with a usb sound card yes, I found a way to fix this is to buy a 3.5mm female to 2 male cable (I bought one that was a couple feet long) and connect the headset to that and then plug the mic and headphone cable into the computer respectively.
This is an example of the type of cable: https://www.ebay.com/itm/3-5mm-Female-to-2-Male-Headphone-Mic-Audio-Y-Splitter-Cable-/371032023866