Does it turn off (power off) or does the music just stop playing and the power light (and BT light) are still on?
(It should turn off after 15 minutes if ''no'' music is detected, not a few seconds with music)
In any event as you have just bought it consult the ''manufacturer's warranty'' statement that came with the speaker as to what you have to do to make a claim for a manufacturer's warranty repair, replacement or refund.
+
+
=== Update (01/12/2018) ===
+
+
Hi @greenteaa ,
+
As a last resort, if possible try pairing it with a different BT source (another phone perhaps) to eliminate the remote possibility that it is your phone (can't see how but it doesn't take long) and if it still fails then get the speaker replaced under warranty.
Does it turn off (power off) or does the music just stop playing and the power light (and BT light) are still on?
-
(It should turn off after 15 minutes if no music is detected, not a few seconds)
+
+
(It should turn off after 15 minutes if ''no'' music is detected, not a few seconds with music)
In any event as you have just bought it consult the ''manufacturer's warranty'' statement that came with the speaker as to what you have to do to make a claim for a manufacturer's warranty repair, replacement or refund.
Does it turn off (power off) or does the music just stop playing and the power light (and BT light) are still on?
+
(It should turn off after 15 minutes if no music is detected, not a few seconds)
In any event as you have just bought it consult the ''manufacturer's warranty'' statement that came with the speaker as to what you have to do to make a claim for a manufacturer's warranty repair, replacement or refund.
Hi @greenteaa ,
Does it turn off (power off) or does the music just stop playing and the power light (and BT light) are still on?
In any event as you have just bought it consult the ''manufacturer's warranty'' statement that came with the speaker as to what you have to do to make a claim for a manufacturer's warranty repair, replacement or refund.