crwdns2934241:0crwdne2934241:0 Audrey Carrano

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Cannot copy or sync music from media player

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When I try to copy, sync music files from media player or computer library music files, I keep getting 0x8007045SD  I/O device error.  What am I doing wrong? I successfully installed music files on earlier version of Eclipse 180pro

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Eclipse 180BL

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open