crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @dogglb27 ,
I suggest that you [https://www.etekcity.com/support/contact-us|contact] the manufacturer and ask them. It never hurts to ask.;-)
If the manufacturer informs you that it is faulty and cannot be repaired, how long have you had the thermometer?
-There is a 1 year ''manufacturer's warranty'' on the product. If your thermometer is still within the warranty period, ask them what you have to do to claim a manufacturer's warranty replacement or refund.
+There is a 1 year ''manufacturer's warranty'' (plus additional 1 year if registered with the manufacturer) on the product. If your thermometer is still within the warranty period, ask them what you have to do to claim a manufacturer's warranty replacement or refund.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @dogglb27 ,
I suggest that you [https://www.etekcity.com/support/contact-us|contact] the manufacturer and ask them. It never hurts to ask.;-)
If the manufacturer informs you that it is faulty and cannot be repaired, how long have you had the thermometer?
-There is a 2 year ''manufacturer's warranty'' on the product. If your thermometer is still within the warranty period, ask them what you have to do to claim a manufacturer's warranty replacement or refund.
+There is a 1 year ''manufacturer's warranty'' on the product. If your thermometer is still within the warranty period, ask them what you have to do to claim a manufacturer's warranty replacement or refund.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @dogglb27 ,

I suggest that you [https://www.etekcity.com/support/contact-us|contact] the manufacturer and ask them. It never hurts to ask.;-)

If the manufacturer informs you that it is faulty and cannot be repaired, how long have you had the thermometer?

There is a 2 year ''manufacturer's warranty'' on the product. If your thermometer is still within the warranty period,  ask them what you have to do to claim a manufacturer's warranty replacement or refund.

crwdns2915684:0crwdne2915684:0:

open