crwdns2934241:0crwdne2934241:0 BetitCan

crwdns2934249:0crwdne2934249:0:

I have the same problem.

If I do a factory reset, will the upgrade still be there?

I have no info to lose, since everything is in the cloud, but before I do anything else on this phone I want to make sure of the right steps.

If I factory reset and can get it to let me in, how do I find the update and delete it?

crwdns2915684:0crwdne2915684:0:

open