Folks I'd suggest resetting it. I just did and it seems to be fully functional. Unfortunately though, you WILL loose ALL data including photos and pictures. It sucks, but it is sadly the only solution in this moment in time.
Also, make sure to remove any SD cards because I have read there are issues if it isn't removed when resetting.
I am very disappointed with the phone and BLU as a company overall. I am definitely upgrading as soon as possible to a new phone and new and trusted brand. Customer service was garbage.
Best of luck to all of you. Hopefully this can be avoided in the future.
Link is here for restarting: https://www.mobileheadlines.net/blu-life-one-x2-mini-t470l-hard-reset/
Folks I'd suggest resetting it. I just did and it seems to be fully functional. Unfortunately though, you WILL loose ALL data including photos and pictures. It sucks, but it is sadly the only solution in this moment in time.
Also, make sure to remove any SD cards because I have read there are issues if it isn't removed when resetting.
I am very disappointed with the phone and BLU as a company overall. I am definitely upgrading as soon as possible to a new phone and new and trusted brand. Customer service was garbage.
Best of luck to all of you. Hopefully this can be avoided in the future.
Link is here for restarting: https://www.mobileheadlines.net/blu-life-one-x2-mini-t470l-hard-reset/
Folks I'd suggest resetting it. I just did and it seems to be fully functional. Unfortunately though, you WILL loose ALL data including photos and pictures. It sucks, but it is sadly the only solution in this moment in time.
Also, make sure to remove any SD cards because I have read there are issues if it isn't removed when resetting.
I am very disappointed with the phone and BLU as a company overall. I am definitely upgrading as soon as possible to a new phone and new and trusted brand. Customer service was garbage.
Best of luck to all of you. Hopefully this can be avoided in the future.
Link is here for restarting: https://www.mobileheadlines.net/blu-life-one-x2-mini-t470l-hard-reset/