crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934241:0crwdne2934241:0 Matqo

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iOS update stuck on white screen, need to recover files.

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After being prompted to update to iOS 11.1.2 my iPhone loads up approximately 99% through the progress bar, then stops. I left the iPhone for 8 hours in order to update however upon coming back and/or restarting it always gets stuck at what seems to be 0.5mm from the end.

I would return the iPhone to Apple straight away if I didn't have my Photos and Videos on it (which I never backed up) I have found similar issue happen to a user here with iPhone 6 plus ([post|375038])

However my real question is if and how it'd be possible to extract the Data from this iPhone, be it Apple service or software that allows me to do so. I am able to unlock the phone when prompted by laptop/desktop iTunes to connect however the "Trust this computer" button doesn't pop as it's covered by white iPhone update screen..

[image|1280644]

Any help will be appreciated,

Thanks

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iPhone 7 Plus

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open