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crwdns2934241:0crwdne2934241:0 MizzNeda

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Will not Connect to Network

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As of a couple of days ago, my HP will only connect to WiFi in my home but not when the Ethernet cord is plugged in. I make sure the WiFi is off when trying to connect hardwired. There aren't any networks found. I have tried  a system restore, removing the battery for 30 minutes but this did not resolve the issue.

I use my laptop for work and I cannot be connected wireless. I need to be hardwired. Does anyone know why my HP won't connect when hard-wired?

By the way, there is no damage to the Ethernet cord or the port.

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HP Pavilion 17-e160us

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open