crwdns2934241:0crwdne2934241:0 jane smith

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If Your iPod Displays a Red "X" Icon:

http://support.apple.com/kb/TS1463

1. Put your ipod into disk mode

If you don't know how to put your ipod into disk mode:

http://support.apple.com/kb/HT1363?viewlocale=en_US

2. Connect it to your computer

crwdns2915684:0crwdne2915684:0:

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