crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @jmtexas ,

Try the following and see if it "resets" the printer by Clearing the  NVRAM from Tech Mode

Turn off the printer.

Turn on the power while holding down Left, Right, and Menu keys.

Release these keys when "CE Mode" and "Password" is displayed.

Press Up twice and press Select the checkmark.

"CE Mode", "Printer" and "FAX/Scanner" are displayed. (Entered the CE Diag. mode.)

Press Select the checkmark on "Printer".

Press Down to "IOT Diag" and press the checkmark.

Press Down to "Installation Set" and press the checkmark.

Press Down to "Clear All NVM".

Press Select the checkmark twice to execute the test.

Power cycle the printer to return to the regular operating mode.

crwdns2915684:0crwdne2915684:0:

open