crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934241:0crwdne2934241:0 oldturkey03

crwdns2934249:0crwdne2934249:0:

The first thing I'd do is to uninstall the biometric scanner. Restart the OS twice. (What OS are you using?) after that I would reinstall the reader on a different USB port to make sure that you have the new drivers as well as the software required by your reader. Should this still not work, I believe you might just have to get a new one. Just my 2 cents, good luck.

crwdns2915684:0crwdne2915684:0:

open