crwdns2934243:0crwdne2934243:0 oldturkey03 crwdns2934247:0crwdne2934247:0

crwdns2947189:0crwdne2947189:0:

Sound works through headphones only when on calls

crwdns2934249:0crwdne2934249:0:

When I try to listen to music or watch a youtube video, there's no media sound through the headphones. There's only sound through the headphones when making calls so I know they work.

If I start a youtube video without headphones plugged in the video plays fine but when I plug in my headphones there's no sound and the video screen goes black.

Thanks for your help in advance!

crwdns2866306:0crwdne2866306:0:

iPhone 5s

crwdns2915684:0crwdne2915684:0:

open

crwdns2934251:0crwdne2934251:0:

crwdns2934241:0crwdne2934241:0 Brandon McLovin

crwdns2947189:0crwdne2947189:0:

Sound works through headphones only when on calls

crwdns2934249:0crwdne2934249:0:

When I try to listen to music or watch a youtube video, there's no media sound through the headphones. There's only sound through the headphones when making calls so I know they work.

If I start a youtube video without headphones plugged in the video plays fine but when I plug in my headphones there's no sound and the video screen goes black.

Thanks for your help in advance!

crwdns2866306:0crwdne2866306:0:

iPhone 5s

crwdns2915684:0crwdne2915684:0:

open