I had this problem once with a Fisher and Paykel front load washer and it started to work after I openned the bottom and reached out to the black rubber at the bottom of the washer and cleaned the indside with my hand. I was looking for trapped coins, haripins etc. but just got some residue build up which i just cleaned with my hands. It wasn't a through clean so I thought what I did would not do anything but it started to work after that.