I've got that problem too not able to turn the channels over with the remote control I'm having someone from the shop coming round today if he can get it working with remote control then I shall keep it if not then a refund. They should supply a refund. It works fine by pressing on television and able to watch video. To watch video whilst tele channels on you need to go into source press the v buttons down on your tele click on source list and then scroll down to svideo. I need to be up to date there all now flat screen televisions these days.