crwdns2934241:0crwdne2934241:0 Neill Mitchell

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USB Camera /OTG connection problem

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I have Samsung J5 with a problem. I have an USB camera which when I plug it in, and use the OTG trouble shooter, it says OTG recognised, USB Device NOT recognised, it then says 2 USB hubs detected. Anyone help pleae?

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Samsung Galaxy J5 (2016)

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open