crwdns2934241:0crwdne2934241:0 Zachary Dan

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Battery not detected after replacement

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My alienware 13r2 battery died, so I replaced it with one from BattPit (you can find them on amazaon). Now when I turn on my laptop there's an error message: the battery cannot be identified ... etc... wont charge.

My question is: does my laptop need a genuine Dell battery? Or can I somehow get this one from BattPit to work?

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Dell Alienware 13

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open