crwdns2934241:0crwdne2934241:0 Tim Guest

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My phone won't hang up

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When I make or receive a call, the phone screen goes black and is unresponsive for several minutes. Sometimes, I have to rapidly slap the screen for a few minutes to make it come back to life. Any ideas how I can fix this?

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Sony Xperia Z1 Compact

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open