I have the same issue. Have a new device to replace my previous one, and the old one had no problem, even if it was at the bottom of the list. New one does not remotely power on at all. Removing all connections except the boom was not a solution.
Update: Ultimate Ears customer service is not responding anymore after repeated emails. I'm opening up a new case, since this is an important feature for me.
-
Update: UE Service is not responding to emails anymore. I think they gave up : (
-
+
Update oct 2017:
+
UE Service is not responding to emails anymore. I think they gave up : (
My current suspicion is that there is a bug in the '''app''', so that it '''does not show you the power button'''. I'm putting this feedback in an App Store review and hope new app update will fix this.
-
Update 30/11/2017: UPDATE:
+
Update 30/11/2017:
UE just launched a new version of the app, and a new firmware version. After updating both, it STILL DOES NOT WORK. Customer Support contacted me again last week, but did not answer to my reply. They have no clue and I'm quite upset right now.
I have the same issue. Have a new device to replace my previous one, and the old one had no problem, even if it was at the bottom of the list. New one does not remotely power on at all. Removing all connections except the boom was not a solution.
-
Update: Ultimate Ears customer service is not responding anymore after repeated emails. I'm opening up a new case, since this is an important feature for me.
Update: UE Service is not responding to emails anymore. I think they gave up : (
+
My current suspicion is that there is a bug in the '''app''', so that it '''does not show you the power button'''. I'm putting this feedback in an App Store review and hope new app update will fix this.
-
My current suspicion is that there is a bug in the '''app''', so that it '''does not show you the power button'''. I'm putting this feedback in an App Store review and hope new app update will fix this.
+
Update 30/11/2017: UPDATE:
+
UE just launched a new version of the app, and a new firmware version. After updating both, it STILL DOES NOT WORK. Customer Support contacted me again last week, but did not answer to my reply. They have no clue and I'm quite upset right now.
I have the same issue. Have a new device to replace my previous one, and the old one had no problem, even if it was at the bottom of the list. New one does not remotely power on at all. Removing all connections except the boom was not a solution.
+
Update: Ultimate Ears customer service is not responding anymore after repeated emails. I'm opening up a new case, since this is an important feature for me.
+
Update: UE Service is not responding to emails anymore. I think they gave up : (
-
My current suspicion is that there is a bug in the '''app''', so that it does not show you the power button. I'm putting this '''feedback in an App Store review''' and hope new app update will fix this.
+
+
My current suspicion is that there is a bug in the '''app''', so that it '''does not show you the power button'''. I'm putting this feedback in an App Store review and hope new app update will fix this.
I have the same issue. Have a new device to replace my previous one, and the old one had no problem, even if it was at the bottom of the list. New one does not remotely power on at all. Removing all connections except the boom was not a solution.
Update: Ultimate Ears customer service is not responding anymore after repeated emails. I'm opening up a new case, since this is an important feature for me.
+
Update: UE Service is not responding to emails anymore. I think they gave up : (
-
Update: UE Service is not responding to emails anymore. I think they gave up : (
-
My current suspicion is that there is a bug in the app, so that it does not show you the power button. I'm putting in a negative App Store review and hope new app update will fix this.
+
My current suspicion is that there is a bug in the '''app''', so that it does not show you the power button. I'm putting this '''feedback in an App Store review''' and hope new app update will fix this.
I have the same issue. Have a new device to replace my previous one, and the old one had no problem, even if it was at the bottom of the list. New one does not remotely power on at all. Removing all connections except the boom was not a solution.
Update: Ultimate Ears customer service is not responding anymore after repeated emails. I'm opening up a new case, since this is an important feature for me.
+
+
Update: UE Service is not responding to emails anymore. I think they gave up : (
+
My current suspicion is that there is a bug in the app, so that it does not show you the power button. I'm putting in a negative App Store review and hope new app update will fix this.
I have the same issue. Have a new device to replace my previous one, and the old one had no problem, even if it was at the bottom of the list. New one does not remotely power on at all. Removing all connections except the boom was not a solution.
+
+
Update: Ultimate Ears customer service is not responding anymore after repeated emails. I'm opening up a new case, since this is an important feature for me.
I have the same issue. Have a new device to replace my previous one, and the old one had no problem, even if it was at the bottom of the list. New one does not remotely power on at all. Removing all connections except the boom was not a solution.